A leader in handling workers’ compensation claims since 1989, we offer training or present lectures to workers’ associations and unions regarding time limits, important follow-ups, various medical reports, and recourse or appeal procedures. In short, we cover everything in order to manage this type of file quickly and effectively.

We have spoken to doctors who practice in clinics and to therapists’ associations; we also offer brief meetings in the form of lunch meetings to raise awareness among medical personnel regarding the importance of the role they play in having an accident victim’s rights respected. The successful outcome of a case depends on the approach and, in particular, the written accounts of the caregivers and doctors. A mistake can be fatal.

A CNESST FILE IN 20 QUESTIONS / ANSWERS

The purpose of this lecture is to provide general information on the compensation plan administered by CNESST. This information should help you understand how this organization works. We discuss what should be detailed in the worker’s claim, who are the various stakeholders assigned to a case, the decision-making bodies, deadlines, the burden of proof, and what evidence must be submitted to increase your chances of winning.

RED TAPE IS CHILD’S PLAY! How to manage an occupational injury file.

This aim of this lecture is to explain and demystify the forms used in the context of a CNESST claim. Starting with the worker’s claim, the various medical reports, claims for expenses, contestation forms, deadline management, etc.

GOOD MEDICO-LEGAL EVIDENCE MAKES ALL THE DIFFERENCE

This lecture is designed to help you prepare a file that requires medico-legal proof. What experts to call, how to establish a relationship of trust, preparing the mandate, which questions to ask, how to obtain the support of the attending physician, whether or not to include personal conditions, and especially ensuring that diagnoses are clear so as to have them accepted with a view to ensuring future protection for injured workers.

CASE LAW CAN HELP YOUR CASE

This lecture is designed to inform you about the various research tools and case law databanks available. We will teach you how to do the research and what keywords to use. In addition, you will get tips for finding medical doctrine, information on jobs and their availability, etc. (Mémento, TOPO-SST, jugement.qc.ca, Repères, emploi Québec, MediDoc, IRSST, Institutes of Health Research, information on the web and admissibility).

HOW TO FIND A WAY THROUGH THE LABYRINTH OF CNESST APPEALS

This lecture is designed to inform you about the various recourses, procedures, and deadlines (reconsideration; review; appeal; conciliation; CNESST intervention; review for cause; complaints about dismissal, relocation, suspension, and discriminatory measures; remission of debt, etc.).

EVERYTHING YOU EVER WANTED TO KNOW ABOUT REHABILITATION: RIGHTS AND OBLIGATIONSEVERYTHING YOU EVER WANTED TO KNOW ABOUT REHABILITATION: RIGHTS AND OBLIGATIONS

There are several components to the rehabilitation process: social, occupational, and physical rehabilitation. When do you have the right to start the process? What do you have the right to? What measures are available that your agents may not offer? Can you receive sums of money to take care of things yourself? Modifying your car or your home, getting home support services, taking a brief training course—there are many possibilities, you need to know what’s what.

DOCTOR, HELP ME! IDENTIFYING AND UNDERSTANDING THE ROLES OF THE PHYSICIANS INVOLVED

The Act favours the opinion of the attending physician to ensure that the worker is well protected. But who is the attending physician? It is sometimes difficult to identify him/her. We will also look at the role and power of the doctor appointed by the employer or CNESST, the member of the Bureau d’évaluation médicale (medical evaluation office—BEM), the expert, the physician assessor, etc.